Erika Sanada – “Kousagi” – ceramic, cold finish Erika Sanada

Fast Shipping and Professional Packing

Through our long-term relationship with UPS, FedEx, DHL and many other top global carriers we are able to offer various shipping options. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and precise specifications. Prior to shipping, your goods will be thoroughly examined and secured. We ship to thousands clients every day from all over the world. The fact that we are committed to becoming the biggest online retailer in the world is obvious. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.

Orders that contain more than one item are given processing time in accordance with the item.

Before shipment, all ordered items will be thoroughly inspected. Today, the majority of orders will be shipped within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The inventory is always changing and we do not completely manage it due to the fact that several parties are involved, including our warehouse and factory. The levels of stock can change at any moment. Please be aware that it is possible for your order to run out of stock even after you have placed the order.

Our policy is for 30 days. We will not replace or refund your purchase after 30 days since the purchase.

You are able to return a product when it's unopened and in the same condition the day you received it. It should also be returned in its original packaging.